Refund and Return Policy

Self Health Pro does not sell any products or services directly on SelfHealthPro.com.
All official Self Health Pro products are sold exclusively through our Etsy shop or through third party merchants accessed via affiliate links or advertisements.

This Refund and Return Policy explains how refunds and returns are handled depending on where the purchase occurred.

1. SelfHealthPro.com Does Not Process Sales

SelfHealthPro.com is an informational website only.
We do not:

  • Sell products directly
  • Process payments
  • Deliver digital items
  • Handle customer orders
  • Issue refunds or accept returns

All purchases associated with the Self Health Pro brand happen off site, through Etsy or external merchants.

2. Purchases Made Through Etsy

All Self Health Pro products are sold on Etsy, not on this website.

Therefore:

  • Etsy controls all order processing
  • Etsy manages delivery of digital downloads
  • Etsy’s refund and return policies apply in full
  • Etsy customer support handles disputes or inquiries

If you wish to request a refund or resolve an issue, please contact Etsy support or follow the instructions provided on your Etsy order page.

Self Health Pro cannot override or modify Etsy’s decisions.

3. Purchases Made Through Affiliate Links (Awin or Other Partners)

SelfHealthPro.com occasionally features affiliate links through the Awin affiliate network or other programs.
When you click an affiliate link and purchase a product from an external retailer:

  • The transaction happens with that retailer
  • Their terms, conditions, and refund policies apply
  • We do not receive payment information or order details
  • We cannot issue refunds, returns, or replacements
  • We are not responsible for product quality or merchant service

Any order issues must be handled directly with the external merchant.

4. Purchases From Advertisers (Adsense or Similar)

Ads displayed on SelfHealthPro.com are served by third party ad networks such as Google Adsense.
If you click an advertisement and make a purchase:

  • The purchase is with the advertiser
  • We have no involvement in the transaction
  • We cannot assist with returns, refunds, or exchanges

All concerns must be addressed to the advertiser or the seller’s customer support team.

5. No Responsibility for Third Party Policies

Self Health Pro is not responsible for:

  • Return eligibility determinations
  • Refund timelines
  • Delivery issues
  • Product defects or inaccuracies
  • Customer service issues from external sellers
  • Any financial loss from third party purchases

Every platform has its own policies and processes, which you should review before purchasing.

6. Contact Information

If you have general questions about this Refund and Return Policy, you may contact:

hello@selfhealthpro.com

Please note that we cannot modify, influence, or process refunds for Etsy or any other third party platform.